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Assessing service quality Hernon Peter; Altman Ellen Satisfying the expectations of library customers

By: Contributor(s): Material type: TextTextLanguage: English Publication details: New Delhi Ess Ess Publications India 2009Description: xviii,243p. cmISBN:
  • 9788170005766 (hbk)
Subject(s): DDC classification:
  • 2:7:b6, P9(2D)
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Item type Current library Home library Call number Status Barcode
Textual Textual Arts Library Arts Library 2:7:b6 P9(2D) (Browse shelf(Opens below)) Available AL1296620

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