Incharge of customer satisfaction Cartwright Roger; Green George

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TextLanguage: English Series: In ChargePublication details: Oxford Blackwell 1997Description: xiv, 209p cmISBN:

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Holdings
Item type	Current library	Home library	Call number	Status	Barcode
General Books	Ratan Tata Library	Ratan Tata Library	X:511-8 N7 (Browse shelf(Opens below))	Available	RT1136070

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Previous	X:511-8 N6 Keeping score using the right metrics to drive world-class performance	X:511-8 N6;P6 Product manager's handbook. (CD included)	X:511-8 N7 Customer care	X:511-8 N7 Incharge of customer satisfaction	X:511-8 N7 Leveraging the corporate brand	X:511-8 N7/TD Strategic brand management Creating and sustaini	X:511-8 N7/TD1 Strategic brand management, Ed2	Next

Bibliography : p 203-04

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