Strategic management of services Das Ranjan Framework and cases.
Material type:
TextLanguage: English Publication details: 1997DDC classification: - X9(Y):8.2'N9, N7
| Item type | Current library | Home library | Call number | Status | Barcode | |
|---|---|---|---|---|---|---|
Textual
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South Campus Library | South Campus Library | X9(Y):8.2'N9 N7 (Browse shelf(Opens below)) | Available | SC1184901 |
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| X9(Y):8.1'N9 N3 Managing the professional service firm | X9(Y):8.1'P N5 Understanding services mangement Integrating marketing, organisational behaviour, operatios and human resource management | X9(Y):8.1'P P6 Service management Operations,strategy and information technology | X9(Y):8.2'N9 N7 Strategic management of services Framework and cases. | X9(Y):8.2'N9 N7 Strategic management of services Framework and cases. | X9(Y):8.2'N9 N7 Strategic management of services Framework and cases. | X9(Y):8.2'N9 N9 Customer-driven services management. |
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