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	1.	Image from Coce	Practical guide to CRM: building more profitable customer relationships Reynolds Janice by Reynolds Janice Material type: Text; Format: print regular print ; Literary form: Not fiction Language: English Publication details: Gilroy CMP Books 2002 Availability: Items available for loan: Central Science Library (1)Collection, call number: D65,8(B):715 P2 TD. Place hold Save to lists Add to cart (remove)
	2.		Customer relationship management in electronic markets Iyer Gopalkrishan R Ed.; Bejou David Ed. by Iyer Gopalkrishan R Ed Bejou David Ed Material type: Text; Format: print regular print ; Literary form: Not fiction Language: English Publication details: Mumbai Jaico Publishing House 2005 Availability: Items available for loan: South Campus Library (1)Collection, call number: X:5171:(D6,8(B),2775) P5. Place hold Save to lists Add to cart (remove)
	3.		Creating customer delight Seth Rakesh; Seth Kirti The how and why of CRM. by Seth Rakesh Seth Kirti Material type: Text; Format: print regular print ; Literary form: Not fiction Language: English Publication details: New Delhi Response Book 2006 Availability: Items available for loan: South Campus Library (1)Collection, call number: X:5171-8 P6. Place hold Save to lists Add to cart (remove)
	4.		CRM in banking concepts and cases. Gopal V V Ed. by Gopal V V Ed Material type: Text; Format: print regular print ; Literary form: Not fiction Language: English Publication details: Hyderabad ICFAI University Press 2004 Availability: Items available for loan: South Campus Library (1)Collection, call number: X62:5171.2'P P4. Place hold Save to lists Add to cart (remove)
	5.		Customer relationship management Mukerjee Kaushik A strategic approach to marketing by Mukerjee Kaushik Material type: Text; Format: print regular print ; Literary form: Not fiction Language: English Publication details: New #NAME? 2007 Availability: Items available for loan: South Campus Library (1)Collection, call number: X:5171 P7. Place hold Save to lists Add to cart (remove)
	6.		Customer service Lucas Robert W Building successful skills for the twenty first century by Lucas Robert W Edition: 3 Material type: Text; Format: print regular print ; Literary form: Not fiction Language: English Publication details: Boston McGraw Hill 2005 Availability: Items available for loan: South Campus Library (1)Collection, call number: X:5171 P5. Place hold Save to lists Add to cart (remove)
	7.		Handbook of CRM Payne Adrian Achieving excellence in customer management by Payne Adrian Material type: Text; Format: print regular print ; Literary form: Not fiction Language: English Publication details: Amsterdam Elsevier 2006 Availability: Items available for loan: South Campus Library (1)Collection, call number: X:5171g P6. Place hold Save to lists Add to cart (remove)
	8.	Image from Coce	Customer relationship management: A global approach Chakravorti Samit by Chakravorti Samit Material type: Text Language: English Publication details: London Sage 2023 Availability: Items available for loan: Ratan Tata Library (1)Collection, call number: X:511 R3. Place hold Save to lists Add to cart (remove)
	9.	Image from Coce	Customer relationship management: A global approach Chakravorti Samit by Chakravorti Samit Material type: Text Language: English Publication details: London Sage 2023 Availability: Items available for loan: Ratan Tata Library (1)Collection, call number: X:511 R3. Place hold Save to lists Add to cart (remove)