Tansactional six sigma and lean servicing : leveraging manufacturing concepts to achieve world-class service Ehrlich B H
Material type:
TextLanguage: English Publication details: Lodnon Lodnon, St. Lucie 2002Description: 276pISBN: - 1-57444-325-9
- X:89Q8 P2
| Item type | Current library | Home library | Call number | Status | Barcode | |
|---|---|---|---|---|---|---|
Textbook
|
Faculty of Management Library | Faculty of Management Library | X:89Q8 P2 (Browse shelf(Opens below)) | Available | ML1348652 |
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