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	1.		Service management Normann Richard Strategy and leadership in service bussiness by Normann Richard Material type: Text; Format: print regular print ; Literary form: Not fiction Language: English Publication details: Chichester John Wiley & Sons England 1984 Availability: Items available for loan: Ratan Tata Library (1)Collection, call number: X9(Y):8 M4. Place hold Save to lists Add to cart (remove)
	2.		Service management Normann Richard Strategy and leadership in service bussiness by Normann Richard Material type: Text; Format: print regular print ; Literary form: Not fiction Language: English Publication details: Chichester John Wiley & Sons England 1984 Availability: No items available. Save to lists Add to cart (remove)
	3.		Management for growth Normann Richard by Normann Richard Material type: Text; Format: print regular print ; Literary form: Not fiction Language: English Publication details: New York John Wiley U S A 1977 Availability: Items available for loan: Ratan Tata Library (1)Collection, call number: X:8 L7. Place hold Save to lists Add to cart (remove)
	4.		Service management Normann Richard Strategy and leadership in se by Normann Richard Material type: Text; Format: print regular print ; Literary form: Not fiction Language: English Publication details: Newyork John Wiley & Sons England 2000 Availability: Items available for loan: Ratan Tata Library (1)Collection, call number: X9(Y):8 M4;P0. Place hold Save to lists Add to cart (remove)

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