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1.
Services marketing Zeithaml Valarie A; Bitner Mary Jo by
Edition: 3
Material type: Text Text; Format: print regular print ; Literary form: Not fiction
Language: English
Publication details: New Delhi Tata McGraw-Hill Publishing 2003
Availability: Items available for loan: South Campus Library (1)Collection, call number: X9(Y):51.1'P P3.

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2.
Services marketing Zeithaml Valarie A; Bitner Mary Jo Integrating customer focus across the firm by
Edition: 4
Material type: Text Text; Format: print regular print ; Literary form: Not fiction
Language: English
Publication details: Boston McGraw-Hill 2006
Availability: Items available for loan: South Campus Library (1)Collection, call number: X9(Y):51.1'P P6.

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3.
Services Marketing Zeithaml Valarie A.; Bitner Mary Jo by
Edition: 2nd
Material type: Text Text; Format: print regular print ; Literary form: Not fiction
Language: English
Publication details: New Delhi Irwin McGraw-Hill 2000
Availability: Items available for loan: South Campus Library (1)Collection, call number: X9(Y):51.1'P P0.

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