Converting customer value Murphy J.A; Buton J From retention to profit.

By: Contributor(s): Material type: TextTextLanguage: English Publication details: Chichester John Wiley 2006Description: xxviii,388p cmSubject(s): DDC classification:
  • X:5171, P6
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Item type Current library Home library Call number Status Barcode
Textual Textual South Campus Library South Campus Library X:5171 P6 (Browse shelf(Opens below)) Available SC1247638

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