Developing new services : incorporating the voice of the customer into strategic service development Fisher C M; Schutta J T

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Material type: Text

TextLanguage: English Publication details: Wisconsin Wisconsin, ASQ Quality 2003Description: 216pISBN:

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Item type	Current library	Home library	Call number	Status	Barcode
Textbook	Faculty of Management Library	Faculty of Management Library	X:89ZB P3 (Browse shelf(Opens below))	Available	ML1350268

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