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1.
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Managing customer relationship:codes and guidelines by Singh Yoginder by
Material type: Text Text; Format: print regular print ; Literary form: Not fiction
Language: English
Publication details: New Delhi Cyber Tech Publications 2011
Availability: Items available for loan: Central Science Library (1)Collection, call number: B2TOb8 Q1 TOR.

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2.
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Beyond six sigma: Profitable growth through customer value creation Plaster Gary A; Alderman Jerry D by
Material type: Text Text; Format: print regular print ; Literary form: Not fiction
Language: English
Publication details: New Jarsey John Wiley & Sons 2006
Availability: Items available for loan: Central Science Library (1)Collection, call number: B2T0b89Q8 P6 TB.

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