Business process mapping: improving customer satisfaction
Jacka J Mike
Business process mapping: improving customer satisfaction Jacka J Mike; Keller Paulette J - New York New York, John Wiley 2002 - xv,300
0-471-07977-4
Textbook
Business process mapping: improving customer satisfaction Jacka J Mike; Keller Paulette J - New York New York, John Wiley 2002 - xv,300
0-471-07977-4
Textbook
