Developing new services: incorporating the voice o Fisher Caroline M; Schutta James T

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Material type: Text

TextLanguage: English Publication details: Milwaukee ASQ Quality Press 2003Description: xvi,216p. cmISBN:

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Item type	Current library	Home library	Call number	Status	Barcode
Textual	Central Science Library	Central Science Library	B2T0b8BE P3 TB (Browse shelf(Opens below))	Available	SL1290361

Appendix A-I, 181-208p. cm.; Bibliographical refere

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