Handbook of customer satisfaction and loyalty measurement
Material type:
TextLanguage: English Publication details: Aldershot Gower Publishing 2000Edition: 2Description: xiv, 290p cmISBN: - 0566081946
- X:511-8, PO
General Books
| Item type | Current library | Home library | Call number | Status | Barcode | |
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General Books
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Ratan Tata Library | Ratan Tata Library | X:511-8 PO (Browse shelf(Opens below)) | Available | RT1159167 |
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| X:511-8 P9 Brand management. | X:511-8 P9 Science and art of branding | X:511-8 P9 Brand management Research, theory and practice | X:511-8 PO Handbook of customer satisfaction and loyalty measurement | X:511-8 PO Customer service games for training | X:511-8 Q0 Global brand How to create and develop lasting brand value in the world market | X:511-8 Q0 Blowing up the brand Critical perspectives on promotional culture |
Appendix : p 541-86
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