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	1.	Image from Amazon.com Image from Google Jackets Image from OpenLibrary Image from Baker & Taylor	Managing with data using acrlmetrics and plametrics Hernon Peter; Dugan Robert E.; Matthews Joseph R. by Hernon Peter Dugan Robert E Matthews Joseph R Material type: Text; Format: print regular print ; Literary form: Not fiction Language: English Publication details: Chicago American Library Association U.S.A 2015 Availability: Items available for loan: Arts Library (1)Collection, call number: Sigma:f:(D65,8(B)) Q5. Place hold Save to lists Add to cart (remove)
	2.	Image from Amazon.com Image from Google Jackets Image from OpenLibrary Image from Baker & Taylor	Assessing service quality Hernon Peter; Altman Ellen; Dugan Robert E. Satisfying the expectations of library customers by Hernon Peter Altman Ellen Dugan Robert E Edition: 3rd Material type: Text; Format: print regular print ; Literary form: Not fiction Language: English Publication details: London Facet Publishing UK 2015 Availability: Items available for loan: Arts Library (1)Collection, call number: 2:7:b6 P9;Q5. Place hold Save to lists Add to cart (remove)
	3.	Image from Google Jackets Image from OpenLibrary	Action plan for outcomes assessment in your library Hernon Peter; Dugan Robert E. by Hernon Peter Dugan Robert E Material type: Text; Format: print regular print ; Literary form: Not fiction Language: English Publication details: Chicago American Library Association 2002 Availability: Items available for loan: Arts Library (1)Collection, call number: 22-3:b6 P2(2D). Place hold Save to lists Add to cart (remove)
	4.	Image from Amazon.com Image from Google Jackets Image from OpenLibrary Image from Baker & Taylor	Assessing service quality Hernon Peter; Altman Ellen; Dugan Robert E. Satisfying the expectations of library customers by Hernon Peter Altman Ellen Dugan Robert E Edition: 3rd Material type: Text; Format: print regular print ; Literary form: Not fiction Language: English Publication details: London Facet Publication UK 2015 Availability: Items available for loan: Central Library (1)Collection, call number: 2:7:b6 P9;Q5. Place hold Save to lists Add to cart (remove)